I recently used the services of a travel company f...
I recently used the services of a travel company for my vacation and visited their website, travdesk.com. I must say that my experience was average. The website was easy to navigate and had a good layout, making it convenient to search for different travel options. However, I found the prices to be on the higher side compared to other similar platforms. The booking process was smooth and hassle-free, but there was a lack of personalized customer service. I had a few queries, but it took quite a long time to receive a response. Additionally, the company could benefit from improving their communication regarding booking confirmation and travel details. Despite these shortcomings, the overall experience was satisfactory. If the company focuses on providing better customer support and more competitive pricing, it could enhance the overall customer experience and satisfaction.