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As a customer of Somerville Family Practice, I must say that my experience has been rather average. The website, somervillefamilypractice.net, is easy to navigate and provides all the necessary information I needed. 😊 However, I found the level of customer service to be somewhat lacking. The staff seemed a bit disinterested and did not go above and beyond to address my concerns. 🤷♀️ Additionally, the waiting times can be quite long, which can be frustrating, especially when you are already feeling unwell. On the positive side, the medical professionals at the practice are competent and knowledgeable. They were able to diagnose and treat my condition effectively. Overall, Somerville Family Practice is an average healthcare provider, with room for improvement in terms of customer service and waiting times. 😐