6 महीने पहले
I recently had the opportunity to interact with PM...
I recently had the opportunity to interact with PMCS.Helpline Software Group through their parent company's website, serviceware-se.com. Overall, my experience was average. The software provided by PMCS.Helpline had some useful features, but it lacked the user-friendliness I expected. The interface felt a bit clunky and outdated, making it harder for me to navigate and utilize the software efficiently.
Customer support was responsive and attempted to address my issues promptly, but their solutions were not always satisfactory. I had to reach out multiple times for further clarifications, adding to the overall frustration.
On a positive note, the company does offer a wide range of services and solutions to meet different business needs. However, there is room for improvement in terms of usability and customer service. With some enhancements, I believe PMCS.Helpline Software Group could provide a smoother and more satisfying experience for their customers.