I recently went on a guided tour with this company...
I recently went on a guided tour with this company and while it was an average experience, there were a few areas that fell short of my expectations. Firstly, the website was user-friendly and easy to navigate, but I found the lack of detailed information about the tour packages to be slightly disappointing. Secondly, although the tour guide was knowledgeable, I felt that the interaction with the group was minimal, making it less engaging than I had hoped for. Additionally, the transportation provided was comfortable, but there were some delays which impacted the overall schedule. On a positive note, the destinations we visited were beautiful and the itinerary was well-planned. However, I would suggest that the company work on improving the overall customer experience by addressing the areas of improvement mentioned. Overall, it was an average experience that did not exceed my expectations.