I recently used the services of the mortgage compa...
I recently used the services of the mortgage company and found the experience to be satisfactory. The website was user-friendly, making it easy to explore different loan options. However, I encountered some delays in communication and had to follow up several times to get updates on my application. While the staff was polite and eventually resolved my concerns, I would have appreciated more proactive communication and transparency throughout the process. The rates and terms offered were reasonable, but I believe there is room for improvement in terms of streamlining the application and approval process. Overall, it was an average experience, and I would recommend the company to others seeking mortgage assistance with the expectation of some follow-up on their end.