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Engage121 is a social CRM software product that is used by companies, franchises, and small businesses for social marketing, public relations, customer service, and franchise management. Some of the benefits of Engage121 include: - Save time by centralizing social media communications. - Discover and resolve customer complaints faster. - Develop an online customer loyalty program. - Increase foot traffic in my stores by sending localized promotions. - Attract more Facebook friends, fans and Twitter followers.

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